About GreenLight.ai GreenLight.ai builds the infrastructure that powers modern contingent work. Enterprises and leading talent marketplaces use GreenLight to compliantly engage, pay, and support independent workers in 80+ countries.

We’re a small, lean team with multiple years of strong year-over-year growth and we are profitable. Our clients include category-leading companies in AI, retail, online marketplaces, and media/technology (including brands like OpenAI, Walgreens, Fiverr, and Dolby).

We combine:

• Deep employment and compliance expertise
• A modern technology platform
• Expanding AI capabilities to help clients manage risk, streamline operations, and deliver a great experience for their flexible workforce.

Location: This role is based in Miami or Boca Raton, FL, with a hybrid work model.

We’re open to candidates who want to relocate to Miami; for the right person, relocation support may be possible, but it’s not guaranteed and we’re not explicitly encouraging speculative relocation.

The Role: As a Venture Builder – Strategy & Operations Analyst, you’ll help GreenLight reach its next level of scale. You will:

• Own and improve complex, cross-functional workflows
• Design systems and automations for a lean team
• Use AI tools every day to do better work, faster
• Help build and train GreenLight’s own AI tools and models You’ll work directly with leadership across Product, Operations, Finance, and Sales. This is a hands-on role in a venture environment: ambiguous problems, real responsibility, and visible impact.

What You’ll Do: You’ll typically own 2–3 workflows or problem areas at a time. Across those areas, you will:

• Map, analyze, and improve processes (e.g., client onboarding, worker classification queues, pricing and margin analysis, internal reporting).

• Use AI copilots (e.g., ChatGPT and related tools), spreadsheets, and basic data tools to:Analyze data Identify bottlenecks Generate and test options

• Design and document repeatable systems and SOPs so work scales smoothly across teams.

• Build or support no-code/low-code and AI-assisted automations to reduce manual work and improve quality.

• Translate real-world operational issues into clear requirements for Product and Engineering, especially around AI-powered features.

• Contribute to the development and training of internal AI models/tools, including:

• Structuring and labeling data

• Designing and refining prompts

• Helping define evaluation criteria and feedback loops

• Define and track KPIs for your areas of ownership and communicate insights and recommendations to stakeholders.

What We’re Looking For:

• We care more about how you think and what you can do than about logos on your résumé.
• We look for:
• A clear “why” – why GreenLight, why this role, and why you want a venture-builder environment.
• Venture-builder mindset – comfortable with ambiguity, biased toward action, happy to roll up your sleeves.
• Curiosity and learning speed – especially around HR tech, contingent work, compliance, and AI.
• Structured problem-solving – ability to break down messy problems, ask good questions, and propose practical options.
• Comfort with data and AI tools – you use spreadsheets and AI as leverage, not as an afterthought.
• Communication and synthesis – you can explain complex topics simply to different audiences.
• Ownership – you drive projects to completion and care about outcomes, not just tasks.

Experience & Requirements:

• 1–2 years of experience in:Consulting, banking, PE/VC, strategy, business operations, product operations, or An analytical/operations role in a SaaS or tech company Exceptionally strong new grads with substantial, relevant internships will be considered.

• Hands-on experience using AI tools (e.g., ChatGPT or similar) for:Research and summarization Data or spreadsheet work Drafting documents or analyses Prototyping workflows or automations

• Strong analytical skills; comfortable in Excel/Google Sheets.SQL, BI tools, or light scripting (e.g., Python) are a plus, not a requirement.

• Experience working with processes, operations, or internal tooling is a plus.

• Excellent written and verbal communication.

• Bachelor’s degree or equivalent practical experience.